FINA

Financial Agency (FINA) is the leading Croatian company in the field of financial mediation and the application of information technologies which meet the user requirements. Coverage on a national scale, information system well-proved by the most challenging projects of national importance and high professional level of expert teams are FINA’s greatest advantages,  because of which it is able to prepare and carry out different projects: from simple financial transactions to the most sophisticated projects in the electronic business.

With its extensive branch network, FINA covers the entire territory of Croatia following the logic and the intensity of economic activities, while the information systems used to connect the branches enable FINA to meet even the most demanding client demands in a very short period of time. Each branch offers individualized financial and administrative services regardless of how small they might be. All clients are given equal attention because little things mean a lot at FINA.

VISION

FINA will become Croatia’s service provider of choice: by meeting everyday needs for transaction, information and electronic services like no other company, for the benefit of each and every client.

MISSION

Each FINA office offer personalized financial and administrative services, no matter how small, in a way that welcomes every client, because at FINA, little things mean a lot.

VALUES

Reliability and Transparency
The important role that FINA played in reforming the state payment and pension systems and its executive role in government projects of strategic importance, the process of automating the activities of state administrative bodies as well as a number of other projects of national importance are indicators of FINA’s business transparency and its reliable-partner status in both public and commercial sectors.

Knowledge and Ability
Highly educated professionals, extensive experience and continuous learning opportunities ensure FINA a comparative advantage over other companies in project management, execution of transactions, as well as in offering information and electronic services provided by no other company in Croatia.

Client orientation
FINA has adjusted its business operations to the everyday needs of its clients. By using FINA’s products and services, each client can realize savings and conduct his/her business in a simpler and faster manner because little things mean a lot at FINA.

Development and Education
FINA's employees play the most important role in the development of the company and the creation of new values. Their needs, motivation and satisfaction are at the center of attention. FINA values hard work and professionalism and constantly invests in education and specialization programs. The satisfaction of FINA’s employees will lead to the satisfaction of its clients.
 
Innovation
During the last several years, FINA has earned a reputable position in the market and has transformed into a leading company in the field of financial mediation by further developing the existing and creating new products. At FINA, each new situation is perceived as a challenge that can be shaped into a new product or service for the benefit and satisfaction of its clients.